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How can I demonstrate my site’s commitment to compliance?

Companies can publicly represent compliance to those who visit their site. This can be done through the addition of:

  • Accessibility Statement
  • Certification 

Partnering with AudioEye is a great way to show this commitment to both customers and auditors. Our Certification Statement includes phrases such as: “The AudioEye Certification seal represents a commitment to accessibility and inclusion. The certification process involves automatic and manual testing with the goal of meeting WCAG 2.0 Level AA Standards. By focusing on web accessibility best practices, this website has been optimized for use with third-party assistive technology”.

When companies choose to become compliant, they choose to highlight this pledge.

Compliance is also represented through usability – having a site that is accessible and usable means considering the use case of individuals with varying abilities.

What are the steps to achieving and maintaining AudioEye Trusted Certification

Requirements fulfilled in order to achieve AudioEye Trusted Certification:

  1. Errors identified and tracked within DAP are reduced to zero; any Errors outstanding are defined within the Source Remediation Report, a working document
  2. Manual audit has been conducted, corresponding issues have been remediated, and said issues have been validated as fixed
  3. The vast majority of Risks (if not all) have also been addressed; outstanding Risks that are not verified or not able to be remediated are included in the Source Remediation Report
  4. Source Remediation Report delivered to Client (and maintained via DAP)

Requirements for maintaining AudioEye Trusted Certification:

  1. Active AudioEye Agreement
  2. Continuous testing from always-on monitoring service
  3. Ad hoc hot fixing (if applicable): In the event that a large number of new Errors are identified, AudioEye will prioritize issues for Hot Fix deployments. Lower volume issue fluctuation is to be expected. In these cases, remediation and Source Remediation Reports are updated every 6 months, also coinciding with a twice-per-year manual audit.
  4. Bi-annual manual audit and maintenance remediation deployment
  5. Bi-annual source remediation reporting updates
  6. Regular attendance to Quarterly Training presentations
  7. Publication of conformance exceptions (if applicable): if conformance exceptions documented within the Source Remediation Report are not addressed in a commercially reasonable time period or if Client does not have any means of updating the source to address the conformance exceptions, maintaining AudioEye Trusted Certification may require the publication of the conformance exceptions via the AudioEye Trusted Statement.

What is the AudioEye Trusted Certification

As an AudioEye Managed customer, AudioEye certifies that your site has met all prerequisites and continues to fulfill the ongoing requirements of the AudioEye Trusted Process and, if applicable, the deployment of the AudioEye Toolbar, with the goal of maximizing and continually improving conformance with the informative guidance provided through the WCAG 2.0 Level AA Success Criteria. Certification is presented in the AudioEye Toolbar and/or Client Accessibility Statement. Includes AudioEye Trusted Badge. As may be applicable and as determined by AudioEye, Certification may provide reference and/or access to conformance exclusions.

What is the Digital Accessibility Platform (DAP)?

Our Digital Accessibility Platform — or DAP — is a comprehensive web accessibility tool that audits existing sites, identifies compliance errors and risks, and educates developers and designers so that they can fix their compliance issues on their own. A do-it-yourself approach for accessibility-savvy developers, DAP puts the power of AudioEye in your hands.

Your Goals, Our Technology

DAP empowers your developers to meet your unique digital accessibility and compliance goals. Our Do-It-Yourself approach fully supports designers and developers looking to solve for accessibility and conform with industry standards. No matter the size of your business, or the complexity of your digital content, DAP will help you manage your project from start to finish.

Top-Tier Testing

DAP automatically detects accessibility violations and details clear remediation recommendations. It tests against all laws, regulations, and standards, including Section 508 and WCAG 2.1 Success Criteria. Spider, scan and diagnose websites, single blocks of code, content delivered via API, and much more.

Comprehensive Conformance Reports

DAP clients may use the platform to generate clear and easy to understand site evaluation reports that help illustrate progress and keep key stakeholders informed. 

Integration

As an API-first technology, DAP contains a full set of rich programming interfaces that allow developers to integrate accessibility testing with the current, preferred testing tools and existing development processes.

Education to Empower

DAP includes a robust Resource Library dedicated to educating users about digital accessibility best practices. Navigating digital accessibility can feel overwhelming — DAP gives you the knowledge and instructions developers need to design, develop and create content with digital inclusion in mind.

How do I turn off The AudioEye Toolbar?

Simply press escape. Your preferences will be stored, but once you hit escape, the toolbar will close. You can re-engage the toolbar by clicking on the Man in Blue on any AudioEye enabled site.

Does the AudioEye Toolbar replace a screen reader or other Assistive Technology (AT)?

No. The AudioEye Toolbar was designed for individuals that do not have access to their own AT, or that do not require AT for access, but may have impediments to the full access and/or consumption of digital content – such as dyslexia, learning disabilities, seizures, color-blindness, low vision or the range of cognitive, intellectual and/or mobility issues.

The AudioEye Toolbar allows all users to customize their experience and more fully consume digital content in a manner that is most effective for them.

How does the AudioEye Toolbar interact with Assistive Technology (AT)?

AT perceives the AudioEye Toolbar as an element of the website, which may be engaged or ignored.

Separate from the AudioEye Toolbar, AudioEye’s Remediation Technology makes websites accessible. By its nature, an accessible site interacts seamlessly with AT allowing the user to fully engage and interact with the site, without barriers that may limit or impede full access.

AT is dependent on the specific needs of the user. For example, when a blind user accesses an accessible website using their screen reader, their AT will provide the content audibly and they will have full control over the user experience using their keyboard. As another example, if the person is low vision, their AT will magnify the site as long as the website has been made accessible.

If you are accessing an AudioEye-enabled website using AT, the website has been optimized (or is in the process of being optimized), to ensure full access and usability. In any case, an AT user can engage the AudioEye Toolbar through their AT, however, it would not be necessary.

Learn more about the benefits of engaging the AudioEye Toolbar

What is the Accessibility Toolbar?

The AudioEye Web Personalization Tools, or Accessibility Toolbar, allows organizations to provide their site visitors with a fully customizable user experience that is tailored to their individual needs, regardless of their device type, language preference, or preferred method of access. This goes beyond accessibility to enhance usability and inclusivity for the largest audience possible.

Complying with Section 508 and Web Content Accessibility Guidelines (WCAG) 2.0 is about fixing digital experiences for end-users leveraging their own assistive technology. While this addresses an important need, and should be the focus of any organization, a much larger demographic of users (many of whom do not self-identify – or report – themselves as having a disability or impairment) may benefit from the availability of free user-friendly tools that allow them to customize and optimize their digital experience.

The World Health Organization estimates that between 15% – 20% of the world’s population is disabled. This means more than 1 billion people worldwide are impeded from equal access to digital content. The AudioEye Toolbar addresses the needs of people including those with low vision, dyslexia, color blindness, and a range of vision, auditory, mobility and cognitive disabilities.

Man in Blue 

The internationally recognized accessibility icon, “The Man In Blue,” marks the entrance to the Accessibility Toolbar on client sites. Click on the icon on the bottom right corner of this page to navigate the toolbar, or watch our Man in Blue video to see our usability tools in action.   

The Accessibility Toolbar includes:

  • Help Desk: a means by which end users can submit to AudioEye any accessibility or usability-related issues on the site.
  • Visual Toolkit: enabling end users to easily customize the visual display of the page based on their preferences to more effectively read and consume information. Users can do things like adjust the font to their liking or adjust the color contrast.  
  • Voice: An industry first, the AudioEye Toolbar also features AudioEye Voice, allowing end users to navigate a website experience using verbal commands. Voice ensures users can not only navigate pages but also dictate to fill out web forms and simplify click-heavy operations. 
  • Player: enabling end users to listen to the content of a web page read aloud. That user can interact using their keyboard (instead of a mouse).
  • AudioEye Trusted Certification: our Certification lives in the AudioEye Toolbar and illustrates a commitment to accessibility and the work being done to ensure full compliance.
  • Site Menu: simplifies and optimizes the site menu for keyboard users and individuals with cognitive disabilities.
  • Page Elements: provides keyboard and novice screen reader users options to quickly navigate focus to different areas of the webpage.
  • Settings: allows users to customize settings to meet their individual preferences, for example, letter spacing, word spacing, line height and more.

What is AudioEye Managed Service?

Our comprehensive AudioEye Managed is the most cost-effective and sustainable path to web accessibility compliance. We start by identifying your risks and errors, end with compliance certification, and manage all the work in between.

Activation & Discovery

The path to compliance begins by embedding a simple Javascript in your universal footer. From there, our team and technology take over, immediately evaluating your site and identifying barriers to accessibility. Automation fixes many of them within minutes. No need to access your source code or change your design.

Remediation & Testing

Our javascript allows our accessibility engineers to deliver custom, manual fixes. We utilize our proprietary auditing tool and start with the errors on the pages your visitors use most. And to 100% validate our work, our accessibility experts step in to test and re-test, utilizing their own assistive technologies. We put ourselves in the shoes of your end users to certify your content is accessible for people of all abilities. 

Ongoing Monitoring

Where others leave off, we’re just beginning. Our solution continuously monitors your site, flagging barriers in real time, and fixing them to ensure that any new content is equally accessible. Further, our accessibility Help Desk is available 24/7 for end-users to report any issues they experience in accessing your digital content.

AudioEye Trusted Certification

From day one of implementing AudioEye Managed, AudioEye certifies that your organization is making an ongoing commitment to maintaining digital assets that are accessible to users of all abilities. We provide you with a public-facing accessibility statement demonstrating this commitment and describing your sustainable efforts to foster inclusion. No other company stands behind its solution like we do.

AudioEye Toolbar

With AudioEye Managed, sites also receive our AudioEye Toolbar. The AudioEye Toolbar is the most inclusive web personalization tool available, providing end users a fully customizable experience they can tailor to their individual needs. For example, change a site’s color contrast. Utilize a dyslexic font. Create more space between words and letters. The AudioEye Toolbar provides assistive options available free for all your end users.

Man in Blue 

The internationally recognized accessibility icon, “The Man In Blue,” marks the entrance to the AudioEye Toolbar on client sites. Click on the icon on the bottom right corner of this page to navigate the toolbar, or watch our Man in Blue video to see our usability tools in action.   

The AudioEye Toolbar includes:

  • Help Desk: a means by which end users can submit to AudioEye any accessibility or usability-related issues on the site.
  • Visual Toolkit: enabling end users to easily customize the visual display of the page based on their preferences to more effectively read and consume information. Users can do things like adjust the font to their liking or adjust the color contrast.  
  • Voice: An industry first, the AudioEye Toolbar also features AudioEye Voice, allowing end users to navigate a website experience using verbal commands. Voice ensures users can not only navigate pages but also dictate to fill out web forms and simplify click-heavy operations. 
  • Player: enabling end users to listen to the content of a web page read aloud. That user can interact using their keyboard (instead of a mouse).
  • AudioEye Trusted Certification: our Certification lives in the AudioEye Toolbar and illustrates a commitment to accessibility and the work being done to ensure full compliance.
  • Site Menu: simplifies and optimizes the site menu for keyboard users and individuals with cognitive disabilities.
  • Page Elements: provides keyboard and novice screen reader users options to quickly navigate focus to different areas of the webpage.
  • Settings: allows users to customize settings to meet their individual preferences, for example, letter spacing, word spacing, line height and more.

 

What products does AudioEye offer?

AudioEye offers a range of products and services from self-service to turnkey managed solutions. At the core of AudioEye, is the Digital Accessibility Platform (DAP), this powerful tool empowers auditors, designers, and developers to understand issues of accessibility and improve website infrastructure thorough the use of an innovative and easy-to-use interface.

The Ally Managed Service pairs our Digital Accessibility Platform with a team of subject matter experts, remediation engineers and manual testers to ensure a site is in conformance with ADA-related digital accessibility requirements. In addition, the Ally Manages Service includes the Ally Toolbar, which is cloud-based assistive technology that is embedded into our clients’ websites to provide all users with an enhanced and customizable experience for better consumption of digital content.

Learn more about AudioEye solutions