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How can I demonstrate my site’s commitment to compliance?

Companies can publicly represent compliance to those who visit their site. This can be done through the addition of:

  • Accessibility Statement
  • Certification 

Partnering with AudioEye is a great way to show this commitment to both customers and auditors. Our Certification Statement includes phrases such as: “The AudioEye Certification seal represents a commitment to accessibility and inclusion. The certification process involves automatic and manual testing with the goal of meeting WCAG 2.0 Level AA Standards. By focusing on web accessibility best practices, this website has been optimized for use with third-party assistive technology”.

When companies choose to become compliant, they choose to highlight this pledge.

Compliance is also represented through usability – having a site that is accessible and usable means considering the use case of individuals with varying abilities.

What are the steps to achieving and maintaining AudioEye Trusted Certification

Requirements fulfilled in order to achieve AudioEye Trusted Certification:

  1. Errors identified and tracked within DAP are reduced to zero; any Errors outstanding are defined within the Source Remediation Report, a working document
  2. Manual audit has been conducted, corresponding issues have been remediated, and said issues have been validated as fixed
  3. The vast majority of Risks (if not all) have also been addressed; outstanding Risks that are not verified or not able to be remediated are included in the Source Remediation Report
  4. Source Remediation Report delivered to Client (and maintained via DAP)

Requirements for maintaining AudioEye Trusted Certification:

  1. Active AudioEye Agreement
  2. Continuous testing from always-on monitoring service
  3. Ad hoc hot fixing (if applicable): In the event that a large number of new Errors are identified, AudioEye will prioritize issues for Hot Fix deployments. Lower volume issue fluctuation is to be expected. In these cases, remediation and Source Remediation Reports are updated every 6 months, also coinciding with a twice-per-year manual audit.
  4. Bi-annual manual audit and maintenance remediation deployment
  5. Bi-annual source remediation reporting updates
  6. Regular attendance to Quarterly Training presentations
  7. Publication of conformance exceptions (if applicable): if conformance exceptions documented within the Source Remediation Report are not addressed in a commercially reasonable time period or if Client does not have any means of updating the source to address the conformance exceptions, maintaining AudioEye Trusted Certification may require the publication of the conformance exceptions via the AudioEye Trusted Statement.

What is the AudioEye Trusted Certification

AudioEye certifies that your site has met all prerequisites and continues to fulfill the ongoing requirements of the AudioEye Trusted Process and, if applicable, the deployment of the AudioEye Ally Toolbar, with the goal of maximizing and continually improving conformance with the informative guidance provided through the WCAG 2.0 Level AA Success Criteria. Certification is presented in Ally Toolbar and/or Client Accessibility Statement. Includes AudioEye Trusted Badge. As may be applicable and as determined by AudioEye, Certification may provide reference and/or access to conformance exclusions.

What is the Digital Accessibility Platform (DAP)?

The Digital Accessibility Platform is a Software as a Service (SaaS), is an API-first technology which contains a full set of rich application programming interfaces that allow developers to integrate accessibility testing with their current, preferred testing tools and existing development processes.

The Digital Accessibility Platform offers end-to-end compliance auditing with the ability to spider, scan, and diagnose entire websites, single blocks of code, content delivered via API, and much more, all while offering flexible resources for proper identification and remediation of the detected issues.

DAP is aligned with Section 508, the Section 508 Refresh and WCAG 2.0 Level AA, meaning that evaluations are based on the most critical success criteria for public, private and federal agency compliance with respective laws, regulations and guidelines.

How do I turn off The Ally Toolbar?

Simply press escape. Your preferences will be stored, but once you hit escape, the toolbar will close. You can re-engage the toolbar by clicking on the Man in Blue on any AudioEye enabled site.

Does the Ally Toolbar replace a screen reader or other Assistive Technology (AT)?

No. The Ally Toolbar was designed for individuals that do not have access to their own AT, or that do not require AT for access, but may have impediments to the full access and/or consumption of digital content – such as dyslexia, learning disabilities, seizures, color-blindness, low vision or the range of cognitive, intellectual and/or mobility issues.

The Ally Toolbar allows all users to customize their experience and more fully consume digital content in a manner that is most effective for them.

How does the Ally Toolbar interact with Assistive Technology (AT)?

AT perceives the Ally Toolbar as an element of the website, which may be engaged or ignored.

Separate from the Ally Toolbar, AudioEye’s Remediation Technology makes websites accessible. By its nature, an accessible site interacts seamlessly with AT allowing the user to fully engage and interact with the site, without barriers that may limit or impede full access.

AT is dependent on the specific needs of the user. For example, when a blind user accesses an accessible website using their screen reader, their AT will provide the content audibly and they will have full control over the user experience using their keyboard. As another example, if the person is low vision, their AT will magnify the site as long as the website has been made accessible.

If you are accessing an AudioEye-enabled website using AT, the website has been optimized (or is in the process of being optimized), to ensure full access and usability. In any case, an AT user can engage the Ally Toolbar through their AT, however, it would not be necessary.

Learn more about the benefits of engaging the Ally Toolbar

What is the Ally Toolbar?

The AudioEye Web Personalization Tools, or Ally Toolbar, allows organizations to provide their site visitors with a fully customizable user experience that is tailored to their individual needs, regardless of their device type, language preference, or preferred method of access. This goes beyond accessibility to enhance usability and inclusivity for the largest audience possible.

Complying with Section 508 and Web Content Accessibility Guidelines (WCAG) 2.0 is about fixing digital experiences for end-users leveraging their own assistive technology. While this addresses an important need, and should be the focus of any organization, a much larger demographic of users (many of whom do not self-identify – or report – themselves as having a disability or impairment) may benefit from the availability of free user-friendly tools that allow them to customize and optimize their digital experience.

The World Health Organization estimates that between 15% – 20% of the world’s population is disabled. This means more than 1 billion people worldwide are impeded from equal access to digital content. The Ally Toolbar addresses the needs of people including those with low vision, dyslexia, color blindness, and a range of vision, auditory, mobility and cognitive disabilities.

What is Ally Managed Service?

Ally Managed Service, or Ally, provides a single-source for digital accessibility compliance, auditing and resolution. Through the Ally Managed Service and an ideal mix of leading-edge technology and service, AudioEye provides end-to-end digital accessibility compliance testing, resolution, validation and monitoring.

This turnkey solution simplifies the process for clients and partners with subject matter experts that decrease or eliminate the learning curve on digital accessibility, technology that provides unmatched speed-to-compliance, and a team of engineers and manual testers that ensure issues of accessibility are resolved.

Learn more about Ally Managed Services

What products does AudioEye offer?

AudioEye offers a range of products and services from self-service to turnkey managed solutions. At the core of AudioEye, is the Digital Accessibility Platform (DAP), this powerful tool empowers auditors, designers, and developers to understand issues of accessibility and improve website infrastructure thorough the use of an innovative and easy-to-use interface.

The Ally Managed Service pairs our Digital Accessibility Platform with a team of subject matter experts, remediation engineers and manual testers to ensure a site is in conformance with ADA-related digital accessibility requirements. In addition, the Ally Manages Service includes the Ally Toolbar, which is cloud-based assistive technology that is embedded into our clients’ websites to provide all users with an enhanced and customizable experience for better consumption of digital content.

Learn more about AudioEye solutions