From Latrhop & Gage, LLP - "ADA Litigation Over Website Accessibility Is Exploding"
Because of burgeoning website accessibility litigation and the desire of most companies to provide a pleasant website experience for their users, businesses with eCommerce websites would be well-served to begin investigating compliance efforts and accessibility issues now.
What You Need to Know
- The Department of Justice (DOJ), which is tasked with enforcing the ADA, has taken the position that all websites must be accessible to consumers with disabilities even if it is not tied to a physical place of business that is open to the public.
- In the absence of DOJ regulations, many settlements approved by the DOJ and in civil litigation have implemented the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 (WCAG) on how to make a website more accessible.
From Lathrop & Gage, LLP
Robert Rooney, Robin Stewart | Lathrop & Gage LLP
Feb 5 2016
Today, it is nearly unthinkable to run a successful business without a website. While companies focus on the appearance, functionality and usability of their sites, they often inadvertently overlook how well the website interfaces with screen reader and hearing assistive technologies used by those with visual and hearing disabilities. This innocent oversight can invite expensive litigation. For example, the National Federation of the Blind successfully certified a class of disabled individuals who could not access the Target website. The result was a $6 million settlement and the retailer’s commitment to make its website accessible to individuals using assistive technologies.
Recently aggressive demands have been made on companies of all sizes and types. All companies with websites used to sell services or products are at risk...