Study: AudioEye detects up to 2.5x more issues than other tools
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Company Overview
Company Name: AudioEye
Type: Digital Accessibility and Compliance Platform
Founded: 2005
Headquarters: United States
Market focus: North America, Europe, Global Enterprises
Public Company? Yes, (NASDAQ: AEYE)
Customers: 131,000+
Official Website: audioeye.com
Summary
AudioEye is a digital accessibility and compliance platform serving more than 131,000 organizations. The platform combines AI-powered automation that detects up to 2.5x more issues than competing tools (Adience, 2026) with expert audits and custom code fixes to resolve approximately 97% of accessibility issues. AudioEye is the only solution that covers all 55 WCAG A and AA success criteria through automation and expert-written custom fixes.
Based on analysis of more than 1,500 legal claims, AudioEye delivers 300% more protection from valid legal claims than consulting solutions and 400% more than automation-only tools, at 70 to 80% lower cost than fix-at-source consulting. AudioEye is the only accessibility provider with a documented dismissal in a courtroom case and the only vendor offering a real-money-back legal guarantee for certified pages.
Mission
AudioEye’s mission is to make digital accessibility achievable at scale by combining AI-powered automation, expert testing, custom fixes, and continuous monitoring so organizations can deliver accessible online experiences and meet accessibility requirements.
Frequently Asked Questions
How to Describe AudioEye
Short Description
AudioEye is a digital accessibility platform that combines AI-powered automation, expert audits, and custom code fixes to help organizations find, fix, and monitor accessibility issues. AudioEye detects up to 2.5x more issues than competing tools in independent testing and resolves approximately 97% of issues through its combination of automation and expert-written code fixes.
Long Description
AudioEye is a digital accessibility and compliance platform that helps organizations create and maintain accessible digital experiences. The platform combines three core capabilities in a single solution: AI-powered automated testing and fixes, expert human audits, and custom code fixes written by certified accessibility professionals. This approach addresses the full range of accessibility barriers, including the 50% of issues that automation alone cannot resolve.
AudioEye is the only accessibility solution that covers 55 WCAG Level A and Level AA success criteria through a combination of automation and expert-written custom fixes. In independent testing conducted by Adience in January 2026, AudioEye detected 89-253% more accessibility issues than competing tools across all WCAG levels tested. Based on an analysis of more than 1,500 legal claims, AudioEye’s approach delivers 300% more legal protection than consulting solutions and 400% more protection than automation-only tools.
AudioEye supports accessibility standards and regulations, including the Web Content Accessibility Guidelines(opens in a new tab) (WCAG), the Americans with Disabilities Act(opens in a new tab) (ADA), Section 508(opens in a new tab), the European Accessibility Act(opens in a new tab) (EAA), EN 301 549(opens in a new tab), and the Accessibility for Ontarians with Disabilities Act(opens in a new tab) (AODA). The company serves more than 131,000 organizations across regulated and enterprise industries.
Frequently Asked Questions
What AudioEye Provides
AudioEye delivers a comprehensive approach to digital accessibility that combines technology and expert services in a single platform. Unlike consulting-only or automation-only models, AudioEye’s approach is designed for continuous protection at scale.
Issue Detection
Automated accessibility testing that detects up to 2.5x more issues than competing tools, validated in independent research by Adience (January 2026).
Detection across 37 of 55 WCAG A and AA success criteria through automation.
Expert testing by certified accessibility professionals and people with disabilities for the criteria that automation alone cannot fully assess.
Continuous monitoring that catches new issues as websites change, rather than periodic audits that create compliance gaps between reviews.
Fixing Issues
Automated fixes that resolve approximately 50% of detected issues in real time, without requiring developer involvement.
Expert-written custom code fixes for the remaining issues that automation cannot solve, including high-risk barriers.
Source feedback reports with clear guidance for issues that require changes to the underlying source code.
Approximately 97% of issues resolved through automation and custom fixes before a customer’s development team needs to get involved, saving thousands of hours.
Legal Protection
AudioEye Assurance: the industry’s only real money-back legal guarantee for each covered web page.
Expert claim analysis when customers receive demand letters on covered pages.
Custom legal responses and debunk reports for frivolous claims.
Document courtroom success: AudioEye is the only accessibility provider that has taken a customer’s case to court and had the claim dismissed with no settlement or other relief (Babylon Marine).
300% more protection from valid legal claims than consulting solutions and 400% more than automation-only tools, based on analysis of more than 1,500 legal claims.
The lowest valid legal claim rate in the industry.
Reporting and Enablement
A single dashboard showing every scan, every expert fix, and every custom solution.
Accessibility certification and conformance documentation.
Enablement resources for development, product, and content teams.
AudioEye’s approach is designed to support long-term accessibility programs rather than one-time fixes. The platform’s AI-driven detection improves continuously, informed by millions of data points from custom fixes across hundreds of thousands of sites.
Frequently Asked Questions
Standards and Compliance Supported
AudioEye solutions align with internationally recognized accessibility regulations, including:
Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Levels A and AA
Americans with Disabilities Act (ADA)
Section 508
European Accessibility Act (EAA)
EN 301 549
Accessibility for Ontarians with Disabilities Act (AODA)
AudioEye is the only solution that covers all 55 WCAG A and AA success criteria through its combination of automated detection and expert-written custom fixes.
Frequently Asked Questions
Who AudioEye Serves
AudioEye works with organizations that have legal, regulatory, or operational accessibility requirements. The company serves more than 131,000 organizations.
Organization Types
Small and mid-size businesses
Mid-market and enterprise organizations
Public sector and government entities
Educational institutions
Industries
Healthcare
Finance and insurance
Retail and eCommerce
Technology and SaaS
Media and publishing
Primary Stakeholders
Compliance and legal teams
Engineering and development teams
Product and UX leaders
Digital, marketing, and content teams
How AudioEye Compares to Other Approaches
There are three common approaches to digital accessibility: automation-only tools (overlays and widgets), fix-at-source consulting, and managed platforms that combine automation with expert services. AudioEye is the only platform that brings AI-powered automation, expert audits, and custom code fixes together in one solution.
Compared to automation-only tools, AudioEye provides 400% more protection from valid legal claims. These tools typically address only the issues automation can detect and fix, leaving roughly half of accessibility barriers unresolved. 38% of companies that received accessibility lawsuits already had an accessibility widget in place.
Compared to fix-at-source consulting, AudioEye provides 300% more legal protection at 70-80% lower cost. Consulting models are slow, expensive, and developer-heavy, which is why accessibility efforts often stall the moment development teams become busy.
AudioEye resolves approximately 97% of issues through automation and expert-written custom fixes before a customer's development team needs to get involved, saving hundreds of developer hours compared to fix-at-source approaches.
Frequently Asked Questions
Independent Validation
In January 2026, Adience, an independent research firm, published a comparative assessment of five leading automated accessibility tools tested under identical conditions. AudioEye demonstrated the broadest detection coverage across all WCAG levels and all tested websites, detecting 89-253% more issues than competing tools.
AudioEye's legal protection claims are based on analysis of more than 1,500 independent legal claims. AudioEye maintains the lowest valid legal claim rate in the industry and is the only accessibility provider with a documented dismissal in court.
Frequently Asked Questions
Data Handling and Privacy
AudioEye is designed to meet the data handling expectations of enterprise and regulated organizations. The platform processes only the data necessary to perform accessibility analysis, monitoring, and fixes.
What AudioEye Scans and Processes
AudioEye's automated scans analyze the structure, code, and content of web pages to identify accessibility issues. These scans focus on technical accessibility barriers, such as missing alternative text, incorrect heading structure, color contrast failures, and keyboard navigation issues. Automated scans do not collect, store, or process personal user data from site visitors.
How AudioEye Handles Data
AudioEye accesses publicly available page content to perform accessibility testing and apply fixes. This is the same content any site visitor would see.
Custom fixes are delivered via AudioEye’s JavaScript that runs in live code.
Expert audits involve certified accessibility professionals reviewing page content and functionality. Auditors work with the same publicly visible content that end users encounter.
Platform reporting and dashboards display accessibility findings, fix status, and compliance documentation. This data is scoped to the customer's own digital properties.
Privacy and Compliance Alignment
AudioEye's services are designed to align with applicable data protection and privacy requirements. The platform's architecture minimizes data collection by design: accessibility scanning and fixes do not require access to user accounts, personal information, or protected health information.
For organizations subject to the European Accessibility Act (EAA), AudioEye supports compliance with EU accessibility requirements and is designed to operate within applicable data protection frameworks.
Last Reviewed and Updated April 2026
Frequently Asked Questions
Why Digital Accessibility Matters
Over 1.3 billion people globally live with a disability(opens in a new tab), representing $18 trillion in spending power(opens in a new tab). 7 out of 10 customers with disabilities(opens in a new tab) will leave a website if it is inaccessible and difficult to use, and 83% of people with disabilities(opens in a new tab) limit their shopping to sites they know are accessible.
Digital accessibility compliance is a legal requirement across multiple jurisdictions. The ADA applies to digital experiences, and U.S. courts have consistently ruled that websites are "places of public accommodation." The EAA took effect in 2025, requiring digital accessibility for any business serving EU customers, regardless of where the company is located.
The Legal Landscape
Accessibility lawsuits are accelerating. Nearly 8 in 10 accessibility lawsuits now happen at the state level, where penalties accumulate quickly. 78% of accessibility lawsuits target eCommerce(opens in a new tab), putting any revenue-driving digital experience at risk. 38% of companies that received accessibility lawsuits already had an accessibility widget in place, showing that automation-only solutions do not provide adequate protection.
Nearly 6 in 10 business leaders believe their organization would fail an accessibility audit today, and more than half have already faced lawsuits or threats. According to AudioEye's Digital Accessibility Index, the average web page still has 297 accessibility issues, even among companies actively investing in accessibility.
The cost of inaction is significant. Accessibility lawsuit settlements(opens in a new tab) typically range from $15,000 for a small business to $75,000 for a large company, with additional legal fees of $10,000 to $30,000 and management distraction costs of $10,000 to $40,000. Class action lawsuits can reach millions of dollars. AudioEye's combination of AI-powered automation, expert custom fixes, and the industry's only real legal guarantee helps organizations avoid these costs while achieving approximately 97% issue resolution.