2025 Digital Accessibility Index

We are at a tipping point in digital accessibility

In 2023, we released the first Digital Accessibility Index and found that the average web page had 37 accessibility issues that could be detected using our automated testing technology.

Two years later, that number has skyrocketed. In Q4 2024, we analyzed 15,000 websites across industries and found an average of 297 accessibility issues per page — each a potential barrier for the 1.3 billion people globally with disabilities and a legal risk for that company.

In 2023, we released the first Digital Accessibility Index and found that the average web page had 37 accessibility issues that could be detected using our automated testing technology.

Two years later, that number has skyrocketed. In Q4 2024, we analyzed 15,000 websites across industries and found an average of 297 accessibility issues per page — each a potential barrier for the 1.3 billion people globally with disabilities and a legal risk for that company.

To be clear: The internet does not have 8x more accessibility issues today than it did two years ago. What’s changed is our ability to use technology to test more parts of a website against more of the Web Content Accessibility Guidelines (WCAG) — the accessibility standards referenced by most international accessibility laws.

2 circle charts showing the increase of accessibility tests per page from 2023 to 2025. Tests increased from 1.5k tests in 2023 to 97.5k in 2025, and from 25 WCAG 2.2 tests in 2023 to 31 in 2025.

But as our ability to test websites improves, it’s evident that the accessibility gap is far wider than most people realize — especially when you consider that 33% of issues can only be detected by expert human testers, meaning companies that rely solely on automation are missing critical barriers that could lead to lawsuits and financial penalties.

This report provides the latest data on where companies fall short on digital accessibility. It also includes insights from members of our AudioEye A11iance community, ensuring that people with disabilities are part of the conversation.

The bottom line: Digital accessibility isn’t optional. It’s a legal requirement that carries real business consequences. Ignoring your website’s accessibility can lead to frustrated customers and increased legal risk. Use the findings in this report to inform your compliance strategy for 2025 and beyond.

David Moradi

CEO, AudioEye