ADA Compliance Services — Web Accessibility Solutions

The Americans with Disabilities Act (ADA) is a landmark civil rights law that prohibits discrimination against people with disabilities.

Title III of the ADA prohibits discrimination in “places of public accommodation,” which the Department of Justice (DOJ) has repeatedly stated includes websites. Over the last 20 years, numerous lawsuits and DOJ settlements have supported this interpretation.

Because the ADA does not have official compliance standards for website accessibility, the DOJ recommends that businesses use the Web Content Accessibility Guidelines (WCAG) to evaluate the accessibility of their websites and digital content.

Although it isn’t codified into law, past rulings have set WCAG 2.0 Level AA as the benchmark for web accessibility.

The Web Content Accessibility Guidelines (WCAG) are website accessibility guidelines published by the World Wide Web Consortium (W3C). The current version of WCAG (2.2) includes 86 success criteria and builds on top of the criteria listed in WCAG 2.0 and WCAG 2.1.

Although there aren’t official ADA standards for web accessibility, non-discrimination laws like the ADA and Section 508 of the Rehabilitation Act point to WCAG as a standard for accessibility compliance.

WCAG includes three levels of conformance (“conformance" means voluntarily following the guidelines): 

• Level A: A basic level of accessibility. Level A websites are usable for most people with disabilities, but may not provide a great experience for users.
• Level AA: A reasonable level of accessibility. Level AA includes all Level A success criteria and adds additional requirements.
• Level AAA: The most strict level of accessibility. Some types of content cannot meet all Level AAA requirements. Level AAA includes all Level A and Level AA success criteria. 

At AudioEye, we use both automated and expert testing to test the accessibility of your web pages and other digital content. Our Active Monitoring and Automated Remediations help us automatically find and fix many common WCAG violations, while our team of expert human testers use screen readers and other assistive technology to custom test your website and ensure it provides an accessible, inclusive user experience.

AudioEye provides both automated and expert testing for accessibility issues, based on the latest WCAG criteria.

For each issue, we provide automated remediations, custom-coded expert fixes, or personalized guidance for issues that need to be fixed at-source.

Under Title III of the ADA, businesses “open to the public” are required to provide equal access to people with disabilities — online and in person.

Examples of businesses open to the public include restaurants and bars, retail stores, hotels, and hospitals.

Accessibility remediation is the practice of resolving accessibility issues to ensure that websites meet the latest web accessibility standards.

During an ADA compliance audit, we use automation and human testers to check for missing image alt text, keyboard navigation issues, and other accessibility barriers that impact the user experience for a wide range of users, including people with hearing impairments, visual impairments, cognitive impairments, and motor impairments.