ONLINE HELP DESK

24/7 accessibility support for your customers

Give website visitors an easy way to report accessibility issues and get support with AudioEye’s Online Help Desk.

Schedule Demo

Online help desk portal with a women with a headset in front of a computer

Create an easy feedback loop for accessibility

Through AudioEye’s Usability Toolbar, website visitors can report accessibility issues to our Help Desk — which are validated, fixed by AudioEye if possible, and reported in your customer portal.

  • 24/7 Help Desk

    Anyone can access the Help Desk from AudioEye’s Usability Toolbar — making it easy for site visitors to report accessibility issues and get real-time support.

  • Dedicated Support

    All issues reported through the Help Desk are evaluated by a dedicated team at AudioEye. Reported issues are prioritized for custom fixes, if needed.

  • ADA Compliance

    According to the Americans with Disabilities Act (ADA), websites must provide a way for visitors to report accessibility issues to site owners.

24/7 Phone support

Give users another way to get in touch

man with headset smiling in front of computer

24/7 Phone support

Give users another way to get in touch

Instead of forcing users to contact you via chat or email, set up a number where they can report accessibility issues, get real-time support, or connect with more specialized AudioEye experts to get help fixing an issue.

Schedule Demo