ONLINE HELP DESK
24/7 accessibility support for your customers
Give website visitors an easy way to report accessibility issues and get support with AudioEye’s Online Help Desk.
Create an easy feedback loop for accessibility
Through AudioEye’s Usability Toolbar, website visitors can report accessibility issues to our Help Desk — which are validated, fixed by AudioEye if possible, and reported in your customer portal.
24/7 Help Desk
Anyone can access the Help Desk from AudioEye’s Usability Toolbar — making it easy for site visitors to report accessibility issues and get real-time support.
All issues reported through the Help Desk are evaluated by a dedicated team at AudioEye. Reported issues are prioritized for custom fixes, if needed.
According to the Americans with Disabilities Act (ADA), websites must provide a way for visitors to report accessibility issues to site owners.
Instead of forcing users to contact you via chat or email, set up a number where they can report accessibility issues, get real-time support, or connect with more specialized AudioEye experts to get help fixing an issue.