ONLINE HELP DESK
24/7 accessibility support for your customers
Give website visitors an easy way to report accessibility issues and get support with AudioEye’s Online Help Desk.
![Online help desk portal with a women with a headset in front of a computer](https://images.prismic.io/audioeye-web/f1d9fb5b-f7dd-4b83-87a0-ab3a0cb8e3e8_Help%20Desk.png?ixlib=gatsbyFP&auto=compress%2Cformat&fit=max&w=1080&h=747)
Create an easy feedback loop for accessibility
Through AudioEye’s Usability Toolbar, website visitors can report accessibility issues to our Help Desk — which are validated, fixed by AudioEye if possible, and reported in your customer portal.
24/7 Help Desk
Anyone can access the Help Desk from AudioEye’s Usability Toolbar — making it easy for site visitors to report accessibility issues and get real-time support.
Dedicated Support
All issues reported through the Help Desk are evaluated by a dedicated team at AudioEye. Reported issues are prioritized for custom fixes, if needed.
ADA Compliance
According to the Americans with Disabilities Act (ADA), websites must provide a way for visitors to report accessibility issues to site owners.
![man with headset smiling in front of computer](https://images.prismic.io/audioeye-web/afabdca6-3678-4af0-88d0-f4d792907a93_Frame%20256210%20(2).png?ixlib=gatsbyFP&auto=compress%2Cformat&fit=max&w=540&h=374)
Instead of forcing users to contact you via chat or email, set up a number where they can report accessibility issues, get real-time support, or connect with more specialized AudioEye experts to get help fixing an issue.