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What is SOC 2 Compliance, and Why it Matters for Your Business

Posted May 14, 2024


Posted May 14, 2024

A stylized illustration of a website behind an accessibility symbol that is inside of a padlock, with the label SOC 2 beneath the accessibility symbol.
A stylized illustration of a website behind an accessibility symbol that is inside of a padlock, with the label SOC 2 beneath the accessibility symbol.

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In this blog post, John Postlethwait, AudioEye's SVP of Engineering, discusses how SOC 2 compliance helps protect the security and privacy of all data we manage, including our customers' personal information.

In today's digital age, safeguarding sensitive data is a business imperative that is top of mind for organizations of all sizes as they evaluate technology partners and services to work with. One of the most robust frameworks for ensuring data security and privacy is SOC 2 compliance. 

SOC 2, or System and Organization Control Type 2, is a compliance standard designed to ensure that service providers securely manage data to protect the interests of both the organization and its customers. The certification, which is a voluntary process issued by outside auditors, focuses on the Trust Service Criteria encompassing security, availability, processing integrity, confidentiality, and privacy of customer data. 

To achieve SOC 2 compliance, companies undergo a vigorous examination that includes:

  • Scope identification to determine the systems and processes relevant to customer data.
  • Risk assessment to identify potential risks to data security and privacy.
  • Control implementation to mitigate identified risks, such as access controls, encryption, and monitoring systems.
  • Gap analysis to assess existing controls against SOC 2 requirements to identify gaps.
  • Remediation to address identified gaps through process improvements or additional controls.
  • Audit preparation to gather evidence of control effectiveness and readiness for audit.
  • Conducted audit (performed by an independent auditor) to assess the effectiveness of controls and compliance with SOC 2 criteria.
  • Report issuance to view a detailed SOC 2 report with the organization’s results. 

The Importance of SOC 2 Compliance

SOC 2 compliance provides peace of mind by safeguarding customer data and setting stringent standards for data protection. For businesses evaluating whether to embark on the journey of reaching SOC 2 compliance, there are a number of associated benefits:

  1. Customer Trust: SOC 2 compliance demonstrates a commitment to data security and privacy, instilling trust in customers.
  2. Competitive Advantage: Compliance can differentiate a service provider in a competitive market by providing assurance of data protection.
  3. Legal and Regulatory Compliance: Meeting SOC 2 requirements helps fulfill legal and regulatory obligations related to data protection.
  4. Risk Management: By identifying and addressing potential security risks, SOC 2 compliance helps mitigate the risk of data breaches and associated liabilities.

At AudioEye, we are dedicated to maintaining a secure and compliant environment, which is why we have prioritized SOC 2 compliance as a fundamental commitment to protecting the data we manage, including our customers' personal information. 

In today's hyperconnected world, companies expect nothing less than stringent data security measures. By prioritizing SOC 2 compliance, we meet and exceed those expectations and ensure that appropriate measures are in place to protect data integrity and privacy.

To learn more about AudioEye’s security commitment, visit

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