What are the steps to achieving and maintaining AudioEye Trusted Certification | AudioEye
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What are the steps to achieving and maintaining AudioEye Trusted Certification

Requirements fulfilled in order to achieve AudioEye Trusted Certification:

  1. Errors identified and tracked within DAP are reduced to zero; any Errors outstanding are defined within the Source Remediation Report, a working document
  2. Manual audit has been conducted, corresponding issues have been remediated, and said issues have been validated as fixed
  3. The vast majority of Risks (if not all) have also been addressed; outstanding Risks that are not verified or not able to be remediated are included in the Source Remediation Report
  4. Source Remediation Report delivered to Client (and maintained via DAP)

Requirements for maintaining AudioEye Trusted Certification:

  1. Active AudioEye Agreement
  2. Continuous testing from always-on monitoring service
  3. Ad hoc hot fixing (if applicable): In the event that a large number of new Errors are identified, AudioEye will prioritize issues for Hot Fix deployments. Lower volume issue fluctuation is to be expected. In these cases, remediation and Source Remediation Reports are updated every 6 months, also coinciding with a twice-per-year manual audit.
  4. Bi-annual manual audit and maintenance remediation deployment
  5. Bi-annual source remediation reporting updates
  6. Regular attendance to Quarterly Training presentations
  7. Publication of conformance exceptions (if applicable): if conformance exceptions documented within the Source Remediation Report are not addressed in a commercially reasonable time period or if Client does not have any means of updating the source to address the conformance exceptions, maintaining AudioEye Trusted Certification may require the publication of the conformance exceptions via the AudioEye Trusted Statement.